Hold Harmless Policy
The City of Rolla exercises a HOLD HARMLESS POLICY during all sponsored programs and events. This releases the City and its representatives from any and all claims which might arise out of any accident or injury when participating in a program sponsored by the City. The City also reserves the right to use any photographs or videotape taken of participants for future marketing materials.
Administrative approval must be received before a refund will be issued.
All refund requests must be made 10 working days before the start of the program.
For each refund request, there will be a $5 service charge per registrant per program. To avoid the $5 service charge, you may transfer your refund to another class.
No refunds will be granted once the respective session has started, unless the request is due to an illness. A written physician statement must accompany request form. The CENTRE must receive the request no later than 7 days after seeking medical treatment.